{
  "slug": "a-w-restaurant",
  "businessName": "A&W Restaurant",
  "address": "32 Patrick Henry Way, Charles Town, WV 25414",
  "rating": 3.4,
  "totalReviews": 204,
  "totalChecked": 8,
  "withResponse": 5,
  "withoutResponse": 3,
  "responseRate": 63,
  "unansweredNegative": 1,
  "unansweredNeutral": 0,
  "unansweredPositive": 2,
  "estimatedLostRevenue": 17000,
  "sampleResponses": [
    {
      "reviewerName": "Barrett Crusse",
      "rating": 1,
      "reviewText": "Food was very greasy and took ~20 minutes to receive in the drive thru",
      "suggestedResponse": "We're really sorry about your experience, Barrett — a 20-minute wait in the drive-thru is way too long, and greasy food on top of that is definitely not the standard we hold ourselves to. We'd love the chance to make this right for you, so please reach out to us directly so we can address this properly. Thank you for letting us know, because feedback like yours helps us do better."
    }
  ],
  "generatedAt": "2026-04-07T14:16:23.674Z"
}