{
  "slug": "arami",
  "businessName": "Arami",
  "address": "1829 W Chicago Ave, Chicago, IL 60622",
  "rating": 4.4,
  "totalReviews": 446,
  "totalChecked": 8,
  "withResponse": 1,
  "withoutResponse": 7,
  "responseRate": 13,
  "unansweredNegative": 2,
  "unansweredNeutral": 0,
  "unansweredPositive": 5,
  "estimatedLostRevenue": 35000,
  "sampleResponses": [
    {
      "reviewerName": "Devyn A",
      "rating": 1,
      "reviewText": "I came by on a Friday and it was closed despite the hours on the website.",
      "suggestedResponse": "We're so sorry about that, Devyn — showing up and finding us unexpectedly closed is genuinely frustrating, and we completely understand your disappointment. We'd love the chance to make it up to you and ensure your next visit goes smoothly. Please feel free to reach out to us directly so we can make things right!"
    },
    {
      "reviewerName": "Anway De",
      "rating": 4,
      "reviewText": "For an omakase, Arami was an underwhelming experience. I had reserved online for the ichiban omakase, the link was broken, so I called them to make sure that I reserved for the correct thing. But when I showed up, they said they didn’t have us down for it initially. However, they had spots and moved us over to the omakase table. Don’t get me wrong, the food tasted pretty good, but the atmosphere, the presentation or the taste wasn’t up to the par for a typical omakase experience. Maybe their a la carte food is worth trying out and we should’ve just done that.",
      "suggestedResponse": "Thank you for sharing your experience, Anway, and we're sorry for the confusion with your reservation — that's not the first impression we ever want to give, especially for an omakase experience where the details really matter. We hear your feedback about the atmosphere and presentation not meeting your expectations, and that's something we genuinely take to heart. We'd love the chance to have you back, whether for omakase or à la carte, and make sure your next visit reflects what we're truly capable of."
    }
  ],
  "generatedAt": "2026-04-07T14:18:24.300Z"
}