{
  "slug": "aromas-del-peru",
  "businessName": "Aromas Peruvian Cuisine",
  "address": "235 Main Ave, Norwalk, CT 06851",
  "rating": 4.1,
  "totalReviews": 317,
  "totalChecked": 8,
  "withResponse": 0,
  "withoutResponse": 8,
  "responseRate": 0,
  "unansweredNegative": 4,
  "unansweredNeutral": 0,
  "unansweredPositive": 4,
  "estimatedLostRevenue": 64000,
  "sampleResponses": [
    {
      "reviewerName": "Aileen Chalini",
      "rating": 1,
      "reviewText": "Food is amazing!! Service however, was awful, waitress started our service while being on a phone call, only came over to drop off our food and drinks, was left unattended afterwards. My friend and I had to get up to get service, my friend then found a plastic wrapper in her drink and on top of that, 15% gratuity is included!!!!! Food is great tho",
      "suggestedResponse": "Aileen, we're so sorry about your experience — there's absolutely no excuse for the inattentive service you and your friend received, and finding a plastic wrapper in a drink is completely unacceptable. We're glad the food won you over, but you deserved so much better from our team, especially when an automatic gratuity is already included. Please reach out to us directly so we can make this right for you both."
    },
    {
      "reviewerName": "Jorge Lugo",
      "rating": 5,
      "reviewText": "I'm surprised with the variety of foods.",
      "suggestedResponse": "Thank you so much, Jorge! We put a lot of heart into crafting a menu that truly showcases the diversity of Peruvian cuisine, so it means the world to hear that the variety stood out to you. We can't wait to have you back to explore even more flavors!"
    }
  ],
  "generatedAt": "2026-04-07T14:18:35.360Z"
}