Review Audit Report
AIP Management, LLC
3223 Valley Pike, Winchester, VA 22602
80 total Google reviews · 4.2★ average
Response Rate
0%
Sampled your 8 most recent reviews — 0 have an owner response
Estimated Revenue at Risk
$50,000
From 8 unanswered reviews in this sample
Unanswered Reviews Breakdown
3
Negative (1–2 stars)
0
Neutral (3 stars)
5
Positive (4–5 stars)
Sample Responses We'd Write For You
John Paul — 2/5 stars
“Tenant for just over a year, Vic (the owner of AIP) is unhelpful and unresponsive. Never had the locks changed despite multiple requests. Had extreme difficulty getting other things fixed at the property. Very glad I no longer have to rent! Do not recommend!”
ReplyChief suggested response
John Paul, we're truly sorry to hear about your experience and completely understand your frustration — having maintenance requests ignored, especially something as important as changing locks, is absolutely unacceptable. We take these concerns seriously and want to look into what happened so we can make sure other tenants don't face the same issues. Please reach out to us directly so we can better understand the situation and do what we can to make it right.
Steve Gladis — 5/5 stars
“Very proffessional, by far the best management service in the Shenandoah Valley and beyond.If your for property management stop now you have found the best.”
ReplyChief suggested response
Thank you so much for the kind words, Steve! It truly means a lot to our team to be recognized as the best in the Shenandoah Valley — that's exactly the standard we hold ourselves to every day. We're grateful for your trust and look forward to continuing to deliver that level of service for you!
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How we calculate revenue at risk: Each unanswered negative review deters up to 30 potential customers (Convergys Research). Each unanswered positive review represents ~5 missed repeat visits (BrightLocal). Businesses that respond to 25%+ of reviews earn 35% more revenue on average (Womply, study of 200,000+ businesses).