Review Audit Report
Ancho & Agave
3006 E Empire St, Bloomington, IL 61704, United States
1,787 total Google reviews · 4.4★ average
Response Rate
0%
Sampled your 8 most recent reviews — 0 have an owner response
Estimated Revenue at Risk
$8,000
From 8 unanswered reviews in this sample
Unanswered Reviews Breakdown
0
Negative (1–2 stars)
0
Neutral (3 stars)
8
Positive (4–5 stars)
Sample Responses We'd Write For You
Sonya Bx3 — 4/5 stars
“Food was good, service was excellent. We will go there again but choose different tacos to explore the variety.”
ReplyChief suggested response
Thank you so much, Sonya! We're really glad you enjoyed the food and that our team took good care of you. We love that you're already planning to come back and try more tacos — there's so much on the menu to explore and we can't wait to see you again!
DeAndre Bobo — 5/5 stars
“Bree did a good job. Great service. She answered all my questions and even got me some things that I thought of once I was eating my food. Keep up the great work!”
ReplyChief suggested response
Thank you so much for the kind words, DeAndre! We'll make sure Bree knows you took the time to shout her out — that kind of attentive service, especially running back to grab things mid-meal, is exactly what we love to see. Hope to have you back with us again soon!
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How we calculate revenue at risk: Each unanswered negative review deters up to 30 potential customers (Convergys Research). Each unanswered positive review represents ~5 missed repeat visits (BrightLocal). Businesses that respond to 25%+ of reviews earn 35% more revenue on average (Womply, study of 200,000+ businesses).