Review Audit Report
Andy's Frozen Custard
3002 Leland Drive, Forestville Rd, Raleigh, NC 27616
234 total Google reviews · 4.4★ average
Response Rate
0%
Sampled your 8 most recent reviews — 0 have an owner response
Estimated Revenue at Risk
$8,000
From 8 unanswered reviews in this sample
Unanswered Reviews Breakdown
0
Negative (1–2 stars)
0
Neutral (3 stars)
8
Positive (4–5 stars)
Sample Responses We'd Write For You
bill pampalone — 4/5 stars
“Awesome Pecan split”
ReplyChief suggested response
Thank you so much, Bill! We're thrilled you enjoyed the Pecan Split — it's one of our favorites too! We hope to see you again soon for another one! 🍦
erica flory — 5/5 stars
“Love the frozen custard”
ReplyChief suggested response
Thank you so much, Erica! We're so glad you're loving the frozen custard — there's truly nothing quite like it! We can't wait to see you again soon! 🍦
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How we calculate revenue at risk: Each unanswered negative review deters up to 30 potential customers (Convergys Research). Each unanswered positive review represents ~5 missed repeat visits (BrightLocal). Businesses that respond to 25%+ of reviews earn 35% more revenue on average (Womply, study of 200,000+ businesses).