Review Audit Report
Arcadia Pizza
780 Victory Hwy UNIT 5, West Greenwich, RI 02817
379 total Google reviews · 4.5★ average
Response Rate
0%
Sampled your 8 most recent reviews — 0 have an owner response
Estimated Revenue at Risk
$8,000
From 8 unanswered reviews in this sample
Unanswered Reviews Breakdown
0
Negative (1–2 stars)
0
Neutral (3 stars)
8
Positive (4–5 stars)
Sample Responses We'd Write For You
Steve — 5/5 stars
“I am heartbroken because this place is closed. It was truly a jewel, the best pizza and beer in the Northeast, and within walking distance of the truck stop where I would park my truck. I hope they reopen, I will road trip here for my vacation in my Cobra as well if they re-open.”
ReplyChief suggested response
Steve, your kind words mean so much to us, and we can hear how much Arcadia Pizza meant to you — a trucker who'd walk over for a slice and a beer, and now planning a Cobra road trip just to come back, that's the highest compliment we could ever receive. We're working hard to get back on our feet, and when we do reopen, your first pie is on us. Keep an eye out — we'd hate for you to make that drive and not find us here waiting for you!
Lindsey Steely — 5/5 stars
“Everything we got was delicious. The truffle fries were everything I hoped they would be.”
ReplyChief suggested response
Thank you so much, Lindsey! We're thrilled everything hit the mark, and those truffle fries have a way of living up to the hype — we're so glad they delivered for you. We hope to see you back at Arcadia Pizza again soon!
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How we calculate revenue at risk: Each unanswered negative review deters up to 30 potential customers (Convergys Research). Each unanswered positive review represents ~5 missed repeat visits (BrightLocal). Businesses that respond to 25%+ of reviews earn 35% more revenue on average (Womply, study of 200,000+ businesses).